Shipping policy
Thank you for shopping with Ladli Mart. We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below to understand how we process and ship orders.
1. Order Processing Time
All orders are processed within 24 Hours after payment confirmation.
Orders are processed during regular business days only (excluding weekends and public holidays).
Please note:
Orders placed after business hours may be processed on the next business day.
During sales, holidays, or peak shopping periods, processing times may be longer than usual.
Customers will receive an order confirmation email once the order is successfully placed.
2. Shipping Methods Available
We work with reliable courier and logistics partners to deliver orders across eligible locations.
Available shipping methods may include:
Standard Shipping
Express Shipping (if available)
Local Delivery (if applicable)
Shipping options available for your order will be displayed during checkout.
3. Delivery Timeframes
Estimated delivery times vary depending on the destination and shipping method selected.
Domestic Shipping (India)
Standard Shipping: 3 - 5 Days
Express Shipping: 2 - 3 Days
Remote Locations
Delivery to remote or difficult-to-access locations may require additional transit time.
Please note that delivery timelines are estimates and not guaranteed.
4. Shipping Costs
Shipping charges are calculated based on factors such as:
Delivery location
Order value
Product weight and dimensions
Selected shipping method
Shipping Rates
Standard Shipping: 50
Express Shipping: 100
Free Shipping on orders above: 1000 (if applicable)
Applicable shipping charges will be displayed at checkout before payment is completed.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
Tracking Number
Courier Partner Information
Tracking Link (if available)
Customers can use the tracking details provided to monitor shipment progress.
If you do not receive tracking information within the expected processing period, please contact us at support@ladlimart.com.
6. Delivery Issues and Delays
While we strive to deliver all orders on time, delays may occasionally occur due to:
Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Courier service issues
Incorrect shipping information provided by customers
Ladli Mart is not responsible for delays caused by circumstances beyond our reasonable control.
If your package is significantly delayed, please contact our support team and we will assist you in resolving the issue.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
Delivery delays may occur.
Additional shipping charges may apply.
Orders returned to us due to incorrect information may require reshipment fees.
Please review your shipping details carefully before placing an order.
8. Lost, Damaged, or Missing Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 24 Hours of the expected delivery date.
When reporting shipping issues, please include:
Order Number
Photos of damaged packaging (if applicable)
Description of the issue
We will work with the courier service to investigate and resolve the matter as quickly as possible.
9. International Shipping
If International Shipping Is Available
We currently ship to select international destinations.
Estimated delivery times for international orders:
International Standard Shipping: [X-X BUSINESS DAYS]
International Express Shipping: [X-X BUSINESS DAYS]
Customers are responsible for:
Import duties
Customs fees
Taxes
Other charges imposed by their country
These fees are not included in product prices or shipping charges unless explicitly stated.
If International Shipping Is Not Available
At this time, [STORE NAME] only ships within India and does not offer international shipping.
10. Order Status and Support
If you have any questions regarding shipping, delivery status, or tracking information, please contact us:
Store Name: Ladli Mart
Email: support@ladlimart.com
Business Address: Patna, India
We are committed to providing a smooth and reliable delivery experience for all our customers.
Thank you for choosing Ladli Mart.