Terms of service

Welcome to Ladli Mart. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Acceptance

By using this website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

You have the legal capacity to enter into binding agreements.

All information you provide is accurate and complete.

2. Account Terms

To access certain features of the website, you may be required to create an account.

You agree to:

Provide accurate and current information.

Maintain the security of your account credentials.

Be responsible for all activities under your account.

Notify us immediately of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Modify prices at any time without prior notice.

Correct pricing errors or inaccuracies.

Refuse or cancel orders affected by pricing mistakes.

Payments may be processed through third-party payment providers. By making a purchase, you authorize us to charge the applicable amount using your selected payment method.

Accepted payment methods may include:

UPI

Debit Cards

Credit Cards

Net Banking

Wallets

Other payment methods displayed during checkout

4. Product Descriptions

We make reasonable efforts to ensure product descriptions, images, specifications, and pricing are accurate.

However, we do not guarantee that:

Product descriptions are error-free.

Colors displayed on screens exactly match actual products.

Product information is always complete or current.

Minor variations in color, packaging, or appearance may occur.

5. Order Acceptance

Your order constitutes an offer to purchase products from us.

We reserve the right to:

Accept or reject any order.

Cancel orders suspected of fraud or misuse.

Limit quantities purchased.

Refuse service to anyone for lawful reasons.

If an order is cancelled after payment has been received, an appropriate refund will be processed according to our Refund Policy.

6. Shipping and Delivery

We strive to process and dispatch orders promptly.

Estimated delivery times are provided for convenience only and are not guaranteed.

Customers acknowledge that:

Delivery times may vary depending on location.

Delays may occur due to weather, logistics issues, holidays, or circumstances beyond our control.

Accurate shipping information must be provided at checkout.

Orders are generally processed within 3 - 5 business days unless otherwise specified.

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms.

Customers may request returns or refunds subject to the conditions outlined in our Return and Refund Policy.

Refund eligibility may depend on:

Product condition

Return request timing

Product category

Applicable legal requirements

Refunds, where approved, will be processed through the original payment method whenever possible.

8. Intellectual Property

All content on this website, including but not limited to:

Logos

Graphics

Product images

Text

Designs

Website layout

Branding materials

is owned by or licensed to Ladli Mart and protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or exploit any content without written permission.

9. Prohibited Uses

You agree not to:

Violate any applicable laws or regulations.

Engage in fraudulent activity.

Use the website for unlawful purposes.

Attempt to gain unauthorized access to systems or accounts.

Upload malicious code, viruses, or harmful software.

Interfere with website operations.

Infringe intellectual property rights.

Harass, abuse, or harm other users.

Violation of these restrictions may result in account termination and legal action where appropriate.

10. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or service providers.

We are not responsible for:

Third-party content

Privacy practices

Website availability

Services provided by third parties

Your use of third-party services is governed by their own terms and policies.

11. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Ladli Mart disclaims all warranties, express or implied, including:

Merchantability

Fitness for a particular purpose

Non-infringement

Accuracy of information

We do not guarantee uninterrupted or error-free operation of the website.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Ladli Mart, its owners, employees, affiliates, and partners shall not be liable for:

Indirect damages

Incidental damages

Consequential damages

Loss of profits

Loss of business opportunities

Data loss

Service interruptions

Our total liability arising from any claim related to your use of the website shall not exceed the amount paid by you for the relevant order.

13. Indemnification

You agree to indemnify and hold harmless Ladli Mart, its owners, employees, and affiliates from any claims, liabilities, losses, damages, costs, or expenses arising from:

Your misuse of the website

Violation of these Terms

Violation of applicable laws

Infringement of third-party rights

14. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website after updates constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms, the website, or any transactions shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar, India.

17. Contact Information

If you have any questions regarding these Terms, please contact us:

Store Name: [Ladli Mart]

Email: [support@ladlimart.com]

Business Address: [Patna, India]

We will make reasonable efforts to respond to inquiries within a reasonable time.